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Senior FAE

Jan 15, 2020


Job Description


At Xilinx, we are leading the industry transformation to build an adaptable, intelligent world. ARE YOU bold, collaborative, and creative? At Xilinx, we hire and develop leaders and innovators who want to revolutionize the world of technology. We believe that by embracing diverse ideas, pushing boundaries, and working together as ONEXILINX, anything is possible.

Our culture of innovation began with the invention of the Field Programmable Gate Array (FPGA), and with the 2018 introduction of our Adaptive Compute Acceleration Platform (ACAP), has made a quantum leap in capability, solidifying our role as the adaptable platform supplier of choice. From the start, we have always believed in providing inventors with products and platforms that are infinitely adaptable. From self-driving cars, to world-record genome processing, to AI and big data, to the world's first 5G networks, we empower the world's builders and visionaries whose ideas solve every day problems and enhance people's lives.

If you are PASSIONATE, ADAPTABLE, and INNOVATIVE, Xilinx is the right place for you! At Xilinx we care deeply about creating meaningful development experiences while building a strong sense of belonging and connection. We foster an environment of empowered learning, wellness, community engagement, and recognition, so you can focus on work that matters - world class technology that improves the way we live and work. We are ONEXILINX.

Meet key organizational metrics (e.g. issue resolution time and customer satisfaction) to ensure effectiveness of team
-Work pro-actively with other regional managers to ensure worldwide support targets are met
- Establish effective relationships with Engineering leadership to improve overall solution quality
- Oversee strategic projects to help improve the Xilinx customer experience
- Ensure technical escalations are managed and driven to resolution
- Increase technical capability and worldwide impact of team to be able to engage on highly complex technical issues in various applications (e.g. 5G wireless, Compute Acceleration using Machine Learning, Automotive Driver Assist/Autonomous Driving, etc.)

Familiarity with FPGA technology, systems integration or embedded systems development
- Strong execution skills, an operational orientation, and attention to detail are essential to the role
- Demonstrated Team/Organization Leadership ability
- Excellent Project Management and Customer Communication skills
- Understanding of support requirements for all phases of product lifecycle
- Excellent written and verbal communications skills
- ability to lead a multi-year strategic plan aligned to Organization and company direction
- ability to lead, motivate, and inspire executives and colleagues to deliver outstanding Customer experiences
- Continuous drive to exceed expectations in the pursuit of results that maximize value

Refer to the Talent Network

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